Jennifer Jerauld was recently promoted to a new role. Jennifer joined the credit union in 2019 and has quickly progressed through the member services department, most recently earning a promotion to AVP Member Services. In this new role, she serves as the credit union's internal expert on teller operations, plastics and new accounts while also overseeing the member service and plastics teams at our Minot Main location. Jennifer brings more than eight years of credit union experience and 13 years of management experience to her new role.
In addition, Jennifer recently earned her NAFCU Certified Risk Manager (NCRM) designation through the National Association of Federally-Insured Credit Unions (NAFCU). This designation signifies Jennifer's understanding of credit union enterprise risk management (ERM) methodology and NCUA regulatory requirements for risk. To receive this designation, Jennifer was required to attend NAFCU’s Virtual Risk Management Seminar and take an exam. To maintain her certification, she’ll be responsible for accumulating 16.5 qualifying continuing education units every two years or by retaking the exam.
Congrats, Jennifer! We're glad you're on our team.